LAST UPDATED October 6th, 2026

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using HVAC Boost AI, LLC's ("HVAC Boost AI") services, including the services made available through this web site, and any other software or services offered by HVAC Boost AI in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

What information does HVAC Boost AI collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, HVAC Boost AI requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, HVAC Boost AI also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).

Text Messaging and Consent

When you choose to receive text messages from HVAC BOOST AI, we collect your phone number, your messaging preferences, and records showing when and how you provided consent. We use this information to deliver the message categories you selected, respond to you, and manage your preferences.

Non-marketing messages concern appointments, customer support, onboarding, and your services or account. Marketing messages concern our website and marketing services, sales follow-ups, service information, testimonials, and offers. We send marketing texts only with your separate marketing consent.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from SMS or HELP for assistance. You can also contact [email protected].

We retain consent and withdrawal records as needed to administer your preferences and meet applicable obligations. Updating this policy does not enroll you in additional messaging categories.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The SMS-specific protections in this section control if another information-sharing provision in this policy would conflict with them.

Data, Diagnostic & Login Information

Using HVAC Boost AI's Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as “Data”). This information will be stored and maintained on HVAC Boost AI's web site. If you run into technical errors in the course of using the Services, HVAC Boost AI may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your Operating System version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer (i.e. not on a server) in order to streamline the login process (“Login Information”).

Analytics Information

As you navigate HVAC Boost AI's website and use our Services, HVAC Boost AI may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on HVAC Boost AI's website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

Geo-Location Information

HVAC Boost AI does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

What does HVAC Boost AI do with the information it collects?

HVAC Boost AI uses the information it collects in the following ways:

Personal Contact Information – We use this information to administer our services, respond to inquiries, provide customer support, and communicate about your account and requested services. Where appropriate consent has been obtained, we may also send marketing communications. SMS communications follow the permissions described in the Text Messaging and Consent section of this Privacy Policy.

Billing Information – HVAC Boost AI does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment related transactions. Find information regarding Stripe’s privacy policy here.

Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering and improving our Services to you.

Analytics Information – HVAC Boost AI may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

Sharing & Disclosure of Private Information

Third Party Applications and Your Use

HVAC Boost AI provides users with the ability to link to their Data on third party sites such as Facebook, Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of this, HVAC Boost AI cannot be held responsible or liable for the linking of user’s Data to such third party sites, nor for how these third party sites use such links.

Marketing and Publicity

We may identify you as a customer and use your business name or logo in our website or marketing materials only with your permission, including permission expressly granted in a separate service agreement.

Sale of Personal Information

HVAC Boost AI does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

HVAC Boost AI may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, in our discretion.

Our Use And Disclosure of Information

HVAC Boost AI will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide to us about their customers. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

How We Use Personal Information

We collect, store and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you in order to:

Develop and deliver our services

Process your transactions

Provide customer service and manage your account

Improve our products, services and marketing.

We provide access to personally identifiable information about our users only to those who require it for the above purposes.

HVAC Boost AI will not sell or rent any of your personally identifiable information to third parties. HVAC Boost AI will not share any of your personally identifiable information with third parties except in the limited circumstances described below.

We share information with service providers under contract who help with our business operations such as payment and order processing, fraud investigation, bill collection, and information management and analytics. If content generation is included in your services, we may share information with service providers under contract to create, edit and/or publish such content. These third parties are obligated to protect your information and are contractually prohibited from using your personally identifiable information for any other purpose. They are never permitted to share your information with any third parties. They are authorized to use your personal information only as necessary to provide these services to HVAC Boost AI.

We may disclose information when we reasonably believe disclosure is necessary to investigate suspected fraud or illegal activity, address violations of an applicable agreement with us, or protect our rights, your safety, or the safety of others, as permitted or required by law.

We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified subscriber or limited group of subscribers, we will make reasonable business efforts to contact the subscriber(s) before providing information to the party that requests it. We cannot guarantee that we will be able to do so in all cases, whether due to a time limit, court order, inability to effectively contact a subscriber, or other circumstances.

When a user signs up for a co-branded version of our service through links to HVAC Boost AI.com from our co-branded partner’s website, HVAC Boost AI will share with the co-branded partner that user’s name, e-mail address and physical address in order to provide enhanced integration between HVAC Boost AI's services and the services of our co-branded partner. If you do not want your information shared with HVAC Boost AI's co-branded partner, sign up for HVAC Boost AI directly through HVAC Boost AI.com and other sub-domains and not through a link from our partner’s website.

We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).

We share information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure and improve our products, services and advertising. It will not be shared with third parties for their marketing purposes. These third parties are contractually obligated to protect your information and are prohibited from using your personally identifiable information for any other purpose.

As with any other business, it is possible that in the future, HVAC Boost AI could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by HVAC Boost AI, including customer account information, but would continue to be bound by this Privacy Policy until it is amended.

We share your information with our parent, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.

The implementation of our Services, by its very nature, may require using your personally identifiable information to locate other information about you. Such use may include, but not be limited to, using your information to search the publicly accessible Internet sites as well as searching private information databases and sites.

The implementation of our Services, by its very nature, may require revealing your personally identifiable information in order to effect removal of Internet content about you. For example, we may have to disclose your name to a website in order to notify them to remove Internet content about you. This occurs with your express permission for a specific, given purpose.

Data Security

HVAC BOOST AI, LLC uses reasonable administrative and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. These safeguards include encrypted connections through our website and limiting access to personal information to authorized persons and service providers who need it to perform their duties. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention and Deletion

You may request account closure or deletion of your personal information by emailing [email protected]. Account closure does not automatically result in deletion of all records. We may retain information reasonably necessary to fulfill applicable legal and regulatory obligations, document SMS consent, and honor opt-out requests. Retained information will be used only for the purposes that justify its retention. Information scheduled for deletion may remain in backup systems until those backups are removed through our normal retention process.

Changes To Privacy Policy

If we decide to make material changes to our Privacy Policy, we will notify you by e-mail through the primary e-mail address specified in your account and/or post those changes to this Privacy Policy on the Website homepage prior to the changes taking effect. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you.

You are also responsible for regularly reviewing the Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time. No amendment to or modification of this Policy will be binding unless in writing and signed by a duly authorized representative of HVAC Boost AI, or posted to the Site by a duly authorized representative of HVAC Boost AI.

In the event that HVAC Boost AI goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users' personally identifiable information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the site for 30 days after a change of ownership or control of their personally identifiable information. If, as a result of the business transition, a user’s personally identifiable information will be used in a manner different from that stated at the time of collection, users will be given a choice consistent with our notification of changes section.

International Privacy Rights

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personally identifiable information (otherwise known as Personal Data). These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland. “Personal Data” is any data that relates to an identified or identifiable natural person. Examples of Personal Data include identifiers such as name, location data, and unique online identifiers.

In addition to the principles, practices and policies set forth above in this Privacy Policy, HVAC Boost AI has adopted the following principles to govern its collection and processing of Personal Data:

Personal Data shall be processed lawfully, fairly, and in a transparent manner.

The Personal Data collected will only be those specifically required to fulfill HVAC Boost AI's obligations to deliver the HVAC Boost AI service.

We retain personal information for as long as reasonably necessary to provide our services, fulfill contractual commitments, maintain records of SMS consent and opt-out requests, and meet applicable legal and regulatory obligations. When retention is no longer necessary, we delete or anonymize the information.

Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date.

The data subject has the right to request from HVAC Boost AI access to and rectification or erasure of their Personal Data, to object to or request restriction of processing concerning the data, or to the right to data portability. In each case such a request must be put in writing to HVAC Boost AI.

About the California Consumer Privacy Act (CCPA)

Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by the business with whom they have established business relationships.

If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by emailing [email protected].

Community

Our Services may include publicly accessible community services such as blogs, forums, and wikis. Please be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts on these communities may remain even after you cancel your account.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:

HVAC Boost AI, LLC.

Attn: Privacy Officer

332 WOODRIDGE DR

RUTHERFORDTON, NC