1. Introduction
Welcome to HVAC Boost AI (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website hvacboostai.com, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, and other information you provide when making a purchase, filling out a form, or contacting us.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking Information: We use cookies, pixels, and tracking technologies to improve your experience and analyze website traffic.
SMS Consent Information: If you opt in to receive text messages from us, we collect your mobile phone number, consent records, and messaging preferences.
3. How Information is Collected
We collect information in the following ways:
Directly from you when you fill out a form, contact us, make a purchase, request services, or opt in to receive text messages.
Automatically through cookies, pixels, analytics tools, and tracking technologies when you use our website.
Through service providers that support our website, payments, customer communication, and text messaging services.
4. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our products and services
Process payments and complete transactions
Communicate with you about your account, your inquiries, support, updates, and services
Send non-marketing text messages you opted in to receive, including appointment confirmations, appointment reminders, rescheduling notices, service-related updates, and essential account information related to your requested services
Analyze website usage and performance
Comply with legal obligations
5. How We Share Your Information
We do not sell your personal data.
We do not share customer opt-in information with affiliates or third parties for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of text messages at any time by replying STOP.
The sharing exceptions described below do not authorize the sharing of mobile opt-in data or text messaging consent with third parties or affiliates for marketing or promotional purposes.
We share information only in the following situations:
Service Providers: We share information with service providers and subcontractors that support our business operations, such as payment processors, website hosting providers, customer service providers, and text messaging service providers. These parties use the information only to perform services on our behalf and not for their own marketing or promotional purposes.
Legal Compliance: We share information when required by law or when necessary to protect our rights, property, or safety.
Business Transfers: We transfer information as part of a merger, acquisition, or sale of assets.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
No method of transmission over the Internet or method of electronic storage is completely secure, and we do not guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies, pixels, and tracking technologies to improve website functionality, analyze website traffic, and understand user interactions with our website.
You can control cookies through your browser settings. Disabling cookies can affect certain features of the website.
8. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of text messages by replying STOP
Disable cookies in your browser settings
To exercise these rights, contact us at [email protected].
9. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
11. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
HVAC Boost AI
Email: [email protected]
Website: hvacboostai.com
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